Messaging

Achieve More with Advanced Email Functions

Advantage: Mailbox owners can set delivery options, size limitations, and other email rules with Exchange Server's remote, centralized information storage. Even while operating outside your local environment and even if the computer is off these functions remain active.

Your Company Domain Name

Corporate Advantage: Professionally enhance your business by adding your company's domain name to the email address of all users (email@MyCompany.com or email@MyCompany.ca).

Access to Other Users' Folders

Team Advantage: To achieve even greater collaboration, other team members can be given permitted access to specific folders (i.e.: email inbox, calendar, etc.) located in the users' Exchange mailbox.

Aggregated Disk Space & Management

Corporate Advantage: Administrators can control allocations and set limits for each mailbox user, without a user's involvement. This can be accomplished utilizing combined disk space through a web-based control panel.

User

Vacation Alert/Auto Reply

User Advantage: Customize a reply to emails received while out of the office with this option. This reply is automatically sent and can be used to alert contacts that you are out of the office and unable to respond to emails in a timely fashion.

Forwarding

User Advantage: Send messages to a recipient of their choice or to those not originally on the recipient list with forwarding options.

Mail Delivery Timing

User Advantage: Delay delivery of an email message until a later-specified date or time using this Future Delivery option.

Delivery and read receipts

User Advantage: Track whether a message has been received and read by a recipient.

Setting Message Importance

User Advantage: High or Low Importance: Assigns an email message with a level of importance. Sensitivity: Mark messages as Normal, Personal, Private or Confidential to notify the recipient how the email message should be regarded.

Recall Message

User Advantage: Choose and recall a message that has accidentally been sent so that the recipient never recognizes that they were sent a message. You can also replace the message with another.

Organize Inbox Emails

User Advantage: Business customers can filter and organize email messages, and filter junk email messages.

Reminder Notifications

User Advantage: Set notifications for important events or reminders of deadlines. For example, you could set a reminder that a meeting is coming up. Also customize and apply a time interval as to when you would like to receive the notification.

Delegated Roles and Capabilities

Team Advantage: Permits different delegated users within an organization to gain access to a user's inbox, personal calendar, contact and/or notes. Users can be permitted to either, read, edit and/or create new entries. Users will be notified of any changes keeping them informed and up-to-date.

Notes

User Advantage: Use notes?the electronic equivalent of paper sticky notes?to jot down questions, ideas, reminders, anything that you might write on notepaper.

Journal Capabilities

User Advantage: Track messages, meetings and tasks with the journal folder. It can be used to automatically maintain a running list of messages sent and receives, meetings attended, and tasks worked on.

Outlook Web Access

Access Email & Information in Real Time

User Advantage: Mailbox owners have continuous access to their information via any browser with Outlook Web Access (OWA). Benefit from flexibility and convenient access to email, scheduling, address books, contact information, and all shared information stored in public folders.

Access to OWA is Secure

Corporate Advantage: Access OWA using 128 bit Secure Socket Layer (SSL) encryption HTTPS protocol with Secure access. A standard authentication dialog box with an option to save login and password is also available.

Premium Client User Interface with OWA

User Advantage: User-friendly OWA enhances productivity as it incorporates the same functionality and look as Microsoft® Office Outlook®, and features:

• Drag-and-drop capability
• Pop-up menus and toolbars
• Choice of mailbox views and reading pane with options
• Spell Checking and Signature
• Right-click context menus
• And much more

Outlook Mobile Access (OMA)

User Advantage: Information located in email, calendars, and other areas is accessible via Internet-enabled and WAP-enabled mobile phones and PDAs.

Wireless Synchronization for Mobile Access (ActiveSync)

User Advantage: Have access to email, calendars and contacts by remotely synchronizing PocketPCs or other devises (such as Microsoft Windows-powered Smartphones) with your provider's Exchange server.

Optional BlackBerry Mobile Service

User Advantage: Have secure wireless access to your email, calendar, and task list through your wireless BlackBerry devices with this optional Blackberry™ service. Regardless of your location, you will never again be out of touch. There is an additional cost for this service.

Contacts & Calendars

Easily Create Global Address and Distribution Lists

User Advantage: Administrators have the ability to create a Global Address List (GAL) where employee contact information is accessible to team members. Global Distribution lists can also be created to include a group of pre-selected users that can be accessible to team members.

Customer and Partner Contact Information is Easily Shared

Team Advantage: With contact information centrally located and updated you can reduce redundancy and increase productivity. Each of these sharing features allow for simple access to Employee / Customer / Partner contact information where users can search for selected team members (or Distribution Groups) for emailing or meetings.

View Team Members and Resources Availability

Team Advantage: Availability of other members and resources can be viewed by team members when scheduling meetings and reserving conference rooms, projectors, and so on.

One Location for Calendar Sharing

Team Advantage: Anyone with specific permission can post schedules of product launches, events, and trade shows in a shared public folder. Administrative assistants can now easily manage Executive's schedules and calendars.

Create and Assign Tasks to Others

Team Advantage: Enhance productivity by easily delegating tasks, setting specific completion dates, and monitor progress of tasks.

Folders

Set up Locations for Information-Sharing with Public Folders

Team Advantage: Accomplish more by being able to collaborate and brainstorm on projects, presentations, or product rollout with meeting notes, project documents/files, and reports located in public folders for member use.

Share Forms and Messages

Corporate Advantage: Benefit from easy access to company information such as announcements, procedures, help-desk requests, and other forms by standardizing form management and distribution. Mobile users save time and money by submitting forms on-line.

Share Calendars

Team Advantage: Schedules of product launches, events, and trade shows can be posted and accessed by anyone with permission in public folders.

Share Email Content by Assigning Addresses to Public Folders

Corporate Benefit: Receive incoming mail in a folder intended for pre-selected group of users by assigning email addresses. For example, receive and store all company leads in a public folder with assigned email address sales@MyDomain.com.

Permit Selective Access

Corporate Benefit: Selected users can access public folders with "full" or "read-only" rights by simply setting rules.

Security

Secure Connection to Outlook Client

Corporate Advantage: Eliminate security concerns and satisfy your organization's security requirements with a secure connection between your users' Outlook clients and Exchange Server. This is easily enabled as your provider supports RPC over HTTPS protocol.

Anti-Virus Protection

Corporate Advantage: Be confident you have the most comprehensive defense available against malicious email traffic with advanced virus scanning.

Daily Backups

Corporate Advantage: Your data is backed up for disaster recovery purposes so that you never have to worry about lost information. Your provider performs full-system backup for your important information.

Spam Protection

User Advantage: Increase your productivity with Microsoft Intelligent Message Filter, which protects all Exchange Servers Service with parameters set to eliminate the most obvious spam messages.

Optional Advanced Spam Protection

User Advantage: This advanced Anti-Spam service can help you control the serious problem of spam. Allows you to utilize quarantine folders, Content filtering rules and access to spam reports to defeat spam. Additional fee applies.